XtremeLabs providing SAP HANA training

XtremeLabs has just begun a 12-month initiative providing SAP HANA instructor led training at a public sector institution. Courses include: IT Service Management Configuration. Database Migration. Authorization, Security and Scenarios. Monitoring and Performance...

Reimagining Customer Experience at XtremeLabs

We started our journey to reimagine our customer experience in earnest in 2018. Our thought was that we would end up with a list of digital transformation ideas and implementing them would have us jump up several notches in the various customer service benchmarks....

The Learn It All Economy!

On the second day of my job as an engineering co-op with United Airlines in 1992, I attended the 40th anniversary celebration of an employee whom I will call Dan. Dan had been a mechanic at the airline specializing in engine maintenance. He was a quick learner and...

XtremeLabs New Customer Experience Program Yields Positive Results

    XtremeLabs LLC achieved a high Net Promoter Score® of 47 in Q1 of 2019 as a result of reimagining our customer experience program! The Net Promoter Score® is calculated based on responses to a single question: How likely is it that you would recommend...